Cradle Mountain

There is no medical centre in Cradle Mountain, for major emergencies please call 000 for Police, Fire, and Ambulance. For our In-house guests, please contact the general property number (03) 6492 1395 during office hours for any general needs within your accommodation. Should you have a genuine emergency throughout the evening, please call our Duty Manager. You can find the phone number on your fire evacuation plan in your room, or on the map provided upon check-in.

No, this is due to the roads leading into the receptions. To ascertain which side of the property should be used to check-in, please refer to the booking confirmation email. All caravans, camping and dorm accommodation is at the Park, which has Caravan and trailer access. Guests are welcome to use facilities at both sides of the property, with a restaurant and café on the Village reception side, as well as a sauna.

Free Wi-Fi is available across some of the property with our main reception, our Lounge and our Reception having access. There is no Wi-Fi in the caravanning and campsite areas.

Our receptions are open from 8:30am-6pm most days subject to seasonal requirements.

Across our locations which are side by side with a track that connects the two reception points, there is a general store, a restaurant and bar, dump point, three camp kitchens, three heated ablution blocks, laundry facilities, sauna and BBQ’s.

When we say that you have a “shared bathroom” we simply mean that there is not an ensuite in each bedroom, but rather one bathroom for the entire chalet. Chalets have one or two bedrooms, a bathroom, a lounge, and a kitchen.

There are two access points to the Resort. To ascertain which side of the property should be used to check-in, please refer to the booking confirmation email. All caravans, camping and dorm accommodation is at the Park, this is due to the nature of the roads leading to the chalet rooms, which are inaccessible for large charter buses and caravans and trailers, due to the steepness and curves on the road. Both sides are accessible via a walking track in park. With the restaurant and bar located on the Village side and General store located on the Cradle Mountain side.