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Frequently Asked Questions

Review our list of frequently asked questions ahead of your visit, and if there's anything further we can assist with, call us on 08 7210 9600 or email

What facilities are available in the campground?

Powered sies have 240 volt, 50Hz AC with water connection points. General amenities are toilets, showers and laundry facilities, RV dump point, swimming pool with grassed area and Sunset Viewing platform.

What are the facilities operating hours during the COVID-19 pandemic?

Most facilities are open 7 days a week but with limited operating hours.

  • Reception: 6am to 8pm
  • Outback Oasis General Store: 7am to 7pm
  • King's Canyon Bar & Grill: 11am to 9pm
  • Under a Desert Moon: currently closed
  • Carmichaels Restaurant: 5:30am to 9:30am for breakfast, 5:30pm to 8:30pm for dinner
  • PHS Helicopter Tours: available, contact Reception for bookings
  • Bush Centre: closed for tour bookings

Are there medical facilities available?

Yes, there is a medical centre. Open Monday to Friday with afterhours callout as required.

Is there mobile phone coverage?

Yes, coverage is available for Telstra (4G) and Optus (4G).

What time is check-in and check-out?

Check-in is after 3pm and check-out is at 10am.

Can you check in after 8:00pm when reception closes?

Yes, but with prior arrangement.

Is there Internet and how much does it cost?

There is free Wi-Fi available at the Kings Canyon Information Shelter

What laundry facilities are available?

There are 7 laundries in total, 2 located at the Budget Lodge, 4 in the Discovery Parks - Kings Canyon sites and 1 located near Carmichael's. The cost is $4 wash and $4 dry, and the machines accept $1 and $2 coins only.

When is the wet season?

December to February

Are linen and towels provided in Budget Lodge rooms?

Yes, linen and towels are provided in Budget Lodge rooms.

Why do I need to give credit card details at the time of my reservation?

Credit Card is required at time of Reservation for Deposit, Surcharge is 0.9 % for Visa, Master & Amex. No Diners accepted.

What accommodation do you have for a family of 5 or 6?

Families with 5-6 people are able to be accommodated in 2 rooms at present.

Do the rooms have heating and cooling?

Yes, both heating and cooling are available in our Budget Rooms at Discovery Parks - Kings Canyon and our Standard and Deluxe Spa Rooms at Discovery Kings Canyon.

Are there tea and coffee facilities?

Yes, tea and coffee making facilities are available in all rooms.

What kind of view do the Standard Rooms have?

The Standard Rooms have a view of the natural central Australian bushland with rocky outcrops.

If a guest has an allergy or is vegetarian, are they able to go to "Under a Desert Moon"

Under a Desert Moon is seasonally closed. Once it re-opens and provided you give adequate notice of your dietary requirements, we are able to accommodate them. If we're unable to do so, we will inform you.

Are dogs allowed in the campground?

Yes, dogs are allowed in the campground however they need to be leashed at all times. Dogs are not allowed in Lodge Rooms or Resort Rooms.

How long does it take to get here from Alice Springs/Uluru (Ayers Rock)?

Approx 4-5 hrs from Alice Springs and 3-4 hrs from Ayers Rock.

Are there cooking facilities in the room?

Due to fire regulations, there are no cooking facilities in the rooms.

Is there an onsite mechanic?

There is no onsite mechanic located at Kings Canyon.

Is there a petrol station and grocery store at Kings Canyon?

Yes, the Outback Oasis General Store is both a fuel station and grocery store, providing diesel, unleaded, snacks and basic convenience items.