Swan Valley Holiday & Caravan Park - Reviews
Holiday & Caravan Park in Swan Valley
Park features
Cabins & Sites
- BBQ
- Camp Kitchen
- Dump Point
- Kiosk/Store
- Laundry
- Playground
- Swimming Pool
- WiFi
- WiFi LoungeHigh Speed Internet Access, Charging Stations, 24 Hour Access, Snack Vending Machines
- Dogs allowedCabins & Sites
Reviews
What's being said about Swan Valley
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Review from Booking.com
Dardenelle, 14 Jan 2021Positive: Location was close to cousins 21st. Negative: The pool was closed for"cleaning" during the heat of the day. Kids weren't too impressed.
Response from Management Response on 14 Jan:
Hi There, Thank you for your feedback we do appreciate it.We do appolergise for the pool being closed.
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Review from Google
Kathryn Bryers, 13 Jan 2021Wonderful Park for you and your family. Excellent customer from Dean (Manager) and Kelly. Thank you so much for making us comfortable, really appreciate it.
Response from management response on 14 Jan:
G’day Kathryn, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars and you loved our friendly park managers! We hope to see you stay again. Kind Regards, the Discovery Parks team.
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Review from Booking.com
Janice, 8 Jan 2021
Positive: Proximity to areas, cabins were lovely and clean. Staff were outstanding, friendly and helpful. Negative: The pool was murky, never clear the 5...
Response from Management Response on 10 Jan:
G’day Janice, thanks for taking the time to provide us with your review! We're glad you enjoyed your stay at Swan valley Discovery Parks and thank you for notifying us of those maintenance issues we will have our maintenance team look into it kind regards management
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Review from Google
Rob Eade, 6 Jan 2021
Clean,comfortable,quiet,handy to where we needed to go.
Response from management response on 7 Jan:
G’day Rob Eade, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars! We hope to see you stay again. Kind Regards, the Discovery Parks team.
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Review from Booking.com
Ken, 5 Jan 2021
Negative: Awesome place to stay.
Response from Management Response on 6 Jan:
G’day Ken, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Swan Valley was 10/10. We can't wait to see you in our park again soon. Kind Regards, the Discovery Parks team.
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Review from Google
Jane Giliam, 28 Dec 2020
Lovely pet friendly, clean, comfortable accommodation, excellent service! We originally tried to book last-minute at a sister Discovery Park, who were full....
Response from management response on 30 Dec:
G’day Jane Giliam, thanks for staying with us at Discovery Parks - Swan Valley. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks team.
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Review from Booking.com
Donatella, 28 Dec 2020
Negative: Comfortable and close to attractions.
Response from Management Response on 30 Dec:
Hi Donatella, Thank you for your feedback we do appreciate it.Have a happy new year.
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Review from Booking.com
Alastair, 22 Dec 2020
Positive: location for our event was easily located and handy. unit was clean and tidy. the grounds are attractive and we loved the family aatmosphere....
Response from Management Response on 23 Dec:
G’day Alastair, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Swan Valley. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. Sorry about the shower, we'll be sure to have our maintenance team take a look. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.
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Review from Booking.com
robert, 20 Dec 2020
Positive: Great location with access to the Swan Valley area. Negative: Poor mobile phone reception.
Response from Management Response on 22 Dec:
G’day robert, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.
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Review from Booking.com
Raechelle, 16 Dec 2020
Positive: Breakfast? Was that available? I liked that the aircon was already running upon arrival and the room was cool as it was a hot day. Negative: Hand...
Response from Management Response on 17 Dec:
G’day Raechelle, thanks for staying with us at Discovery Parks - Swan Valley and taking 5 to leave your feedback. We're so glad you loved your stay with us, but are sorry that there was no breakfast. As we are a holiday park, this isn't a usual service we provide. We'll be sure to pass on your other comments about the cabin facilities to our maintenance team. We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.
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Review from Booking.com
Michelle, 14 Dec 2020
Negative: Noisy neighbours.
Response from Management Response on 15 Dec:
G’day Michelle, thanks for staying with us at Discovery Parks - Swan Valley and taking the time to provide us with your review. We’re sorry to read some noisy neighbours made for an unpleasant stay. We do have a curfew of 10pm in our parks and do our best to monitor this after hours. In future, if there are any troubles whatsoever, please give us a call on the afterhours number provided on the reception door. We do hope to welcome you back again. Kind Regards, the Discovery Parks team.
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Review from Booking.com
Michael, 13 Dec 2020
Positive: Great location to the swan valley. Park is well laid out. Lots of permanents but all friendly Staff were great. Will definitely stay here again....
Response from Management Response on 15 Dec:
G’day Michael, thanks for taking 5 to leave your kind words and staying with us at DHP Swan Valley. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks team.
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Review from Booking.com
Lisa, 24 Nov 2020
Positive: Great cabin, very clean. So close to things to see and do. Great coffee and macarons across the road. Great clean pool. Negative: Some noisey...
Response from Management Response on 26 Nov:
G'Day Lisa! We loving hearing that you enjoyed the park and surrounds and hope you come back again to Discovery Parks- Swan valley
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Review from Booking.com
Virginia, 11 Nov 2020
Positive: No breakfast but excellent location. Negative: All good.
Response from Management Response on 11 Nov:
Hi Virginia, Thank you for your wonderful feedback we are glad to hear you enjoyed your stay.Hope to see you again soon.
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Review from Booking.com
Brett, 22 Oct 2020
Positive: Was in good location and no fuss area. Good for whole family. Negative: Nil.
Response from Management Response on 26 Oct:
Hi Brett, Thank you for your wonderful feedback.