Sites & Selected Cabins
What's being said about Pilbara Karratha
Graeme, 18 Jan 2021Negative: Paid for accomadation of 5, Only set up for 4, no 5th plate, cups cutlery, bath towel.
Response from Management Response on 19 Jan:
G'day Graeme, thanks for staying with us at Discovery Parks - Pilbara Karratha. We're sorry for any confusion, but please know the accommodation you booked generally only sleeps 4. In future if you need anything extra, please don't hesitate to ask one of our friendly staff members at reception. We appreciate you taking the time to provide your feedback. Kind Regards, the Discovery Parks team.
Booking.com User, 8 Jan 2021Positive: Nice and quite and comfortable. Negative: The two doors didn’t work properly and the door itself did not lock (12).
Response from Management Response on 11 Jan:
G'day there, thanks for taking the time to provide your feedback. We're sorry to read your cabin door didn't lock! If there are any problems in future, please do let us know while you're in park so we can fix it for you. We appreciate you staying with us at Discovery Parks - Pilbra, Karratha and are so glad you found your time to be peaceful. Kind Regards, the Discovery Parks team.
Jye Jeakings, 31 Dec 2020Beautiful place, great friendly staff, great camp grounds
Response from management response on 4 Jan:
G’day Jye, thanks for staying with us at DHP Pilbara and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars! We hope to see you stay again. Kind Regards, the Discovery Parks team.
Shannon, 21 Dec 2020Positive: Great spot in Karratha and the beds were comfortable. Negative: Pool wasn’t working.
Response from Management Response on 22 Dec:
G’day Shannon, thanks for taking the time to leave your review and staying with us at DHP Pilbara. We're happy to read you loved your stay with us and our comfy beds! We look forward to having you stay with us again. Kind Regards, the Discovery Parks team.
Booking.com User, 9 Nov 2020Positive: The air con and the rooms. Negative: The hot heat lol.
Response from Management Response on 13 Nov:
G’day, thanks for staying with us at DHP Pilabara, Karratha and taking 5 to leave your feedback. We're so glad you loved your stay with us and hopefully next time you visit it will be a little cooler! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.
Fiona, 6 Nov 2020Positive: Friendly staff, good amenities.
Response from Management Response on 10 Nov:
G’day Fiona, thanks for staying with us at DHP Pilbara, Karratha and taking 5 to leave your feedback. We're so glad you loved your stay with us and you enjoyed our range of amenities! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.
Dayne, 25 Oct 2020Positive: A lot of room. Negative: Nil.
Response from Management Response on 26 Oct:
G’Day Dayne, thanks for taking the time to leave your review and staying with us at DHP Pilbara, Karratha. We're stoked to read you loved your stay with us and we could provide a comfortable stay! We look forward to welcoming you back again soon. Kind Regards, the Discovery Parks team.
Nat, 12 Oct 2020Nicely presented. Clean and fresh. Good family size unit
Response from Taylor on 12 Oct:
G’Day Nat, thanks for staying with us at DHP Pilbara, Karratha and taking 5 to leave your feedback. We're so glad you loved your stay with us and enjoyed your cabin! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.
Georgia, 29 Sep 2020Positive: Room was clean, comfortable and prefect for two with private bathroom and small kitchenette.
Response from Management Response on 29 Sep:
G’Day Georgia, thanks for taking the time to leave your review and staying with us at Discovery Parks - Pilbara, Karratha. We're stoked to read you loved your stay with us and loved your room! We look forward to welcoming you back again soon. Kind Regards, the Discovery Parks team.
Vincenzo, 25 Sep 2020Positive: Service at front reception was exceptional and friendly nature of staff around the camp was great and welcoming. Negative: WIFI was terrible.
Response from Management Response on 29 Sep:
G’Day Vincenzo, thanks for staying with us at Discovery Parks - Pilbara, Karratha and taking 5 to leave your feedback. We're so glad you loved your stay with us and had a nice chat with our friendly team members! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.
Ingrid, 21 Sep 2020Positive: Nice staff. Everything we needed was in the standard budget unit and more. Good aircon. Nicely done 👍. Negative: Bed was hard.
Response from Management Response on 22 Sep:
G’Day Ingrid, thanks for staying with us at Discovery Parks - Pilbara, Karratha. We appreciate you taking time out of your day to the time to leave us your kind words and we appreciate you letting us know of improvements we can make. We’re stoked you enjoyed your stay with us and can’t wait to have you over again soon! Kind Regards, the Discovery Parks team.
brendan hodge, 21 Sep 2020Comfortable and friendly.
Response from management response on 22 Sep:
G’Day Brendan, thanks for staying with us at Discovery Parks - Pilbara, Karratha and taking 5 to provide your kind words. We’re stoked that your stay with us was 5-Stars! We can’t wait to have you over again soon. Kind Regards, the Discovery Parks team.
Amy, 16 Sep 2020Positive: The unit was very spacious for three people, air conditioning meant the unit stayed cool and sleeping was extremely comfortable. Good amount of...
Response from Management Response on 18 Sep:
G’Day Amy, thanks for staying with us at Discovery Parks - Pilbara, Karratha. We appreciate you taking the time to leave us your kind words and we appreciate you letting us know of improvements we can make. We’re stoked you enjoyed your stay with us and can’t wait to have you over again soon! Kind Regards, the Discovery Parks team.
Karinda, 9 Sep 2020Negative: No Wi-Fi available.
Response from Management Response on 14 Sep:
Hi Karinda, thanks for choosing to stay with us at Discovery Parks - Pilbara, Karratha and for taking the time to leave your review. We're sorry that you were left disappointed on this occasion. Our team is committed to ensuring that all of our guests have a comfortable stay, and are always on hand 24/7 to assist - we'll do more to let people know about this. We hope you'll come back and give us another chance to put things right - we have Australia's largest park network with more than 280 parks incorporating our Top Parks licensed parks. Kind Regards, the Discovery Parks team.
Sharon, 2 Sep 2020Positive: Friendly and helpful reception staff. Parking for boat outside cabin.
Response from Management Response on 3 Sep:
G’Day Sharon, thanks for taking the time to leave your review and staying with us at Discovery Parks - Pilbara, Karratha. We're stoked to read you loved your stay with us! We look forward to welcoming you back again soon. Kind Regards, the Discovery Parks team.