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What's being said about Warrnambool
Jose, 19 Jan 2021Negative: Wss not value for money. No room cleaning service. It was too busy.
Response from Management Response on 20 Jan:
Hi Jose, thanks for staying with us at Discovery Parks - Warrnambool. We're sorry to read you didn't enjoy your time in our park and weren't aware we don't provide room service. As it is peak season (summer school holidays) we're always quite busy at this time of the year, and our tariffs reflect this. We hope to welcome you back another day when things are a little quieter. Thanks for taking the time to provide your comments. Kind Regards, the Discovery Parks team.
Shane, 17 Jan 2021Positive: Property well run. Very clean with staff quickly responding to any questions or concerns.
Response from Management Response on 17 Jan:
G’day Shane, thanks for staying with us at Discovery Parks - Warrnambool. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks team.
Jules, 17 Jan 2021Positive: Friendly staff and easy to book. We loved the beds and facilities, and loved the position as it was close to the beach and parks. Negative: A great...
Response from Management Response on 17 Jan:
G’day Jules, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Warrnambool. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location and facilities. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.
Booking.com User, 16 Jan 2021Positive: The staff are so helpful and always courteous and friendly. Negative: Nothing to complain about.
Response from Management Response on 19 Jan:
G’day, thanks for staying with us at Discovery Parks - Warrnambool. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks team.
Kellie, 13 Jan 2021Positive: Perfect ckean cabin close to everything including the beach. Negative: Asked to get something from last customer removed off porch yet it stayed...
Response from Management Response on 14 Jan:
G’day Kellie, thanks for staying with us at Discovery Parks - Warrnambool. We appreciate you taking the time to leave us your kind words. Sorry about the item that wasn't removed. Please know we have spoken to our team in regards to this. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Kind Regards, the Discovery Parks team.
Booking.com User, 12 Jan 2021Positive: Good location, affordable price for staying. Negative: Have a small swimming pool for kids play.
Response from Management Response on 13 Jan:
G’day, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Warrnambool. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.
Cameron, 12 Jan 2021Positive: The location was perfect for my son and I, as he was able to swim in the afternoon (mid 30 degrees) and go for a scooter ride at the skate park in...
Response from Management Response on 13 Jan:
G’day Cameron, thanks for staying with us at Discovery Parks - Warrnambool and taking the time to provide your feedback. We’re pleased to read you loved your time with us in park and especially enjoyed our facilities! We can’t wait to welcome you back to share them all over again. Kind Regards, the Discovery Parks team.
Booking.com User, 8 Jan 2021Positive: Communication with the accommodation was made easy using the app. After hours check-in procedure was simple and clearly explained in a phone text...
Response from Management Response on 11 Jan:
G'day there, thanks for staying with us at Discovery Parks - Warrnambool and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. Please know we'll let our management team know about your folding chairs suggestion. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks team.
Bonita, 6 Jan 2021Positive: The location, great camp kitchen facilities. Great for kids. Negative: The windows couldn't be opened.
Response from Management Response on 7 Jan:
G’day Bonita, thanks for staying with us at DHP Warrnambool and taking the time to provide your feedback. We’re pleased to read you loved your time with us in park and the kids especially enjoyed our awesome facilities! We can’t wait to welcome you back to share them all over again. Kind Regards, the Discovery Parks team.
Glen, 5 Jan 2021Positive: Close to the beach and jetty, friendly staff would definitely stay again. Negative: Our cabin was located next to the camping shared facilities and...
Response from Management Response on 7 Jan:
G’day Glen, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Warrnambool. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. Sorry about the ablution block doors! We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.
Booking.com User, 3 Jan 2021Positive: The kids made friends easily and it was a great location for us to ride our bikes to the beach. Negative: I found a red back spider in my shoe in...
Response from Management Response on 5 Jan:
G’day there, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Warrnambool. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. Sorry about the spider! Unfortunately it is the season for them to be visiting us. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.
Lauren, 1 Jan 2021Positive: We loved the friendliness of the park. Made lots of connections while on our holiday. It’s so close to everything! Lake Pertobe, the beach, running...
Response from Management Response on 4 Jan:
G’day Lauren, thanks for staying with us at DHP Warrnambool and taking the time to provide your feedback. We’re pleased to read you loved your time with us in park and especially enjoyed our facilities and fab location! We can’t wait to welcome you back to share them all over again. Kind Regards, the Discovery Parks team.
Vijender, 31 Dec 2020Positive: It was such a wonderful experience.
Response from Management Response on 4 Jan:
G’day Vijender, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at DHP Warrnambool was 10/10. We can't wait to see you in our park again soon. Kind Regards, the Discovery Parks team.
Kaveh Eskandari, 27 Dec 2020We were camping there for four nights. The toilets need to be cleaned more frequently. There is only one sink in the kitchen which causes long queues...
Response from management response on 30 Dec:
G’day Kaveh Eskandari, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Warrnambool. Please know we do clean our ablution blocks three times daily, but as we're quite busy, things can get a little dirtier quicker. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.
Booking.com User, 24 Dec 2020Positive: In cabin facilitation is tidy and clean upon arrival. We had very good sleep every night of our long awaited break away from all the madness....
Response from Management Response on 29 Dec:
G'day there, thanks for staying with us at Discovery Parks - Warrnambool and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin and got a great night's sleep. It's awesome to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks team.