Sites & Selected Cabins
What's being said about Port Augusta
Lara van der Wielen, 5 Jul 2024Do NOT book via Wotif etc- their bookings do not turn up in the Discovery Parks system despite Wotif taking your money. Staff were helpful in providing a...
Response from management response on 6 Jul:
G'day Lara, Thanks for staying with us at Discovery Parks - Port Augusta. We're sorry to hear of your issues with your booking. Occasionally technology does have a bit of an off day and we always do our best to fix the situation - we're glad we were able to find a room for you. We appreciate you taking the time to provide your comments and look forward to welcoming you to our park again soon. Thanks, the Discovery Parks - Port Augusta team.
Ian, 3 Jul 2024Positive: Self catered but very dark kitchen end of room. Negative: Extra ceiling light rather than having to open the microwave door.
Response from Management Response on 4 Jul:
G’day Ian, thanks for staying with us at Discovery Parks - Port Augusta, and taking the time to provide your comments. We’re glad you liked your stay but are sorry to read you found the kitchen very dark. We’ll be sure to pass on your improvement suggestions to our maintenance team to follow up. Kind Regards, the Discovery Parks - Port Augusta team.
Dianne, 3 Jul 2024Very neat clean tidy park. Room was comfy and cosy ✨️
cassy huggers, 2 Jul 2024Probably one of my favourite accommodation venues during our trip across the Nullarbor. They had a sausage sizzle on when we arrived. Clean and tidy park,...
Response from management response on 3 Jul:
G’day Cassy, thanks for staying with us at Discovery Parks - Port Augusta and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars and we are very happy you enjoyed our sausage sizzle where we raise money for rural aid! We hope to see you stay again. Kind Regards, the Discovery Parks - Port Augusta team.
Laisani, 2 Jul 2024Positive: Very clean and super spacious, king bed and comfy from a long drive. Negative: Nothing.
Response from Management Response on 4 Jul:
G’day Laisani, thanks for taking time from your day to provide your feedback! We’re really happy to read you loved your stay with us and especially found the king bed to be extra comfortable. There’s nothing better than getting a good night’s sleep after a long drive! Thanks for joining us at Discovery Parks - Port Augusta, we can’t wait to see you again. Kind Regards, the Discovery Parks - Port Augusta team.
COLIN, 30 Jun 2024Positive: Room we selected was quite small, but you get what you pay for I suppose. Otherwise, it was quite comfortable, with a good location.
Response from Management Response on 1 Jul:
G’day Colin, thanks for staying with us at Discovery Parks - Port Augusta and taking 5 to leave your feedback. We're so glad you found the cabin comfortable and our park in a good location. We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks - Port Augusta team.
Graeme, 30 Jun 2024Cabin was cramped. Too small for a couple on a cool night.
Response from Discovery Parks on 3 Jul:
G’day Graeme, thanks for taking 5 to leave review and staying with us at Discovery Parks - Port Augusta. We’re happy to know you enjoyed your stay but are sorry to read the cabin was cramped and too small for a couple on a cool night. Unfortunately these cabins are our smaller rooms, but please know if you have any issues while staying at any Discovery Park Aus wide we are more than happy to assist with any issues that may arise. We hope to welcome you back again soon hopefully in a bigger room next time. Kind Regards, the Discovery Parks - Port Augusta team.
Gary, 29 Jun 2024Negative: No flexibility with changing dates. Needed to cancel 3rd night, did so more than 24hrs in advance. Rang staff and was able to cancel however no...
Response from Management Response on 2 Jul:
Hi Gary, thanks for joining us at Discovery Parks - Port Augusta. We’re beyond sorry to read of the troubles during your stay. Unfortunately when you book through a third party ie. Booking.com, you are subject to their terms and conditions. Cancellation Policy: The guest will be charged the total price of the reservation if they cancel at any time. We understand your feedback and will pass it directly on to management to follow up as need be. Kind Regards, the Discovery Parks - Port Augusta team.
Emily Anglin, 29 Jun 2024Do not stay in the motel it backs onto a noisy road with early morning foot traffic too. Stay inside the park for a quiet stay. Great camp kitchen, small...
Response from management response on 1 Jul:
G’day Emily Anglin, thanks for staying with us at Discovery Parks - Port Augusta and taking the time to provide us with your review. We’re sorry to read some noisy people made for an unpleasant stay. We do have a curfew of 10pm in our parks and do our best to monitor this after hours. We are glad our cameras made you feel safe while staying in our park. We do hope to welcome you back again. Kind Regards, the Discovery Parks - Port Augusta team.
Anton, 26 Jun 2024Positive: How clean it was.
Response from Management Response on 27 Jun:
G’day Anton, Thank you for taking the time to provide your review. We’re pleased to know you had a great stay with us at Discovery Parks - Port Augusta, and are especially glad everything was sparkling clean in your cabin. We always aim to provide a beautiful environment inside and out for our guests and we’re really happy to read we nailed it in your eyes! We look forward to having you stay again. Kind Regards, the Discovery Parks - Port Augusta team.
Shirley, 24 Jun 2024Positive: Pet friendly, location, set out. Negative: N/A.
Response from Management Response on 25 Jun:
G’day Shirley, Thank you for joining us at Discovery Parks - Port Augusta. We’re pleased to know you had an epic time with us in park and that it was made even better by bringing your fur-baby along to join in! It’s awesome having pet-friendly accommodation so the whole family can enjoy a holiday. We can’t wait to see you again next time. Thanks for taking the time to provide your awesome comments. Kind Regards, the Discovery Parks - Port Augusta team.
Ronnie, 22 Jun 2024Positive: The bathroom had been upgraded, neat and clean. Negative: Living area very old and in need of refurbishing!.
Response from Management Response on 23 Jun:
G’day Ronnie, Thank you for staying with us at Discovery Parks - Port Augusta, and taking the time to provide your comments. We’re glad you liked your stay but are sorry to read there were some troubles with your cabin. We are in the process of renovating some cabins - as you noticed in the bathroom - but it is a time-consuming process. We’ll be sure to pass on your improvement suggestions to our maintenance team to follow up. Kind Regards, the Discovery Parks - Port Augusta team.
Judy, 22 Jun 2024Positive: For Port Augusta it was a clean and well-run place to stay. Good security and the location was good for easy access to walks which is what I like...
Response from Management Response on 23 Jun:
G’day Judy, Thank you for taking the time to leave your feedback and staying with us at Discovery Parks - Port Augusta. We’re happy to read you loved your time with us and especially enjoyed our awesome location. With regard to your comments about Port Augusta we recommend you contact the local council or tourism body as it may be of importance to them to get input from a visitor. We hope to welcome you back again soon! Kind Regards, the Discovery Parks - Port Augusta team.
Adam, 19 Jun 2024Positive: The location seem to be a very well maintained and respectable Park. Negative: The shower pressure and shower screen was a little bit dated.
Response from Management Response on 20 Jun:
G’day Adam, Thanks for taking the time to provide your comments. We’re sorry there were issues with the shower in your room. Please know we’ll pass your feedback on to our maintenance and management team as we always look to make improvements to the park. We appreciate you joining us at Discovery Parks - Port Augusta and hope to see you again. Kind Regards, the Discovery Parks - Port Augusta team.
Robert Steele, 18 Jun 2024Very friendly and helpful staff
Response from management response on 19 Jun:
G’day Robert, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Port Augusta and that our friendly and helpful staff made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks - Port Augusta team.