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What's being said about Townsville | Cluden
Booking.com User, 14 Apr 2021Positive: Travelling with three children, the apartment fits perfectly. Greg followed up in the morning to make sure that we will be there until we checked...
Frances, 11 Apr 2021Positive: Great Value accomodation.
Response from Management Response on 12 Apr:
G’day Frances, thanks for staying with us at Discovery Parks - Townsville and taking 5 to leave your feedback. We're so glad you loved your stay with us, and you found the accommodation to be good value! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.
Karen, 3 Apr 2021Positive: Great location for where we needed to travel to. Cabin was clean and tidy. New pool facilities being built, which looks like they will be lots of...
Response from Management Response on 6 Apr:
G’day Karen, thanks for staying with us at Discovery Parks - Townsville. We’re over the moon to know you had an awesome stay with us! We look forward to seeing you next time to enjoy it all over again. Thanks for taking the time to provide your review. Kind Regards, the Discovery Parks team.
expedia user, 2 Apr 2021Thankyou for assistance to stay in a room with ensuite (my booking error) had mistakenly booked a room with no ensuite. Thankyou to the kind manager who...
Response from Discovery Parks team on 6 Apr:
G’day, thanks for taking the time to leave your review and staying with us at Discovery Parks - Townsville. We're happy to read you loved your time with us and we were able to help get you into the right room! We look forward to having you stay with us again. Kind Regards, the Discovery Parks team.
Neville, 31 Mar 2021Negative: Bugger that the restaurant was closed for restoration but thats understandable.
Response from Management Response on 1 Apr:
G’day Neville, thanks for staying with us at Discovery Parks - Townsville. We’re over the moon to know you had an awesome stay with us! We look forward to seeing you next time to enjoy it all over again, hopefully when the restaurant is back up and running again! Thanks for taking the time to provide your review. Kind Regards, the Discovery Parks team.
Jodi, 25 Mar 2021Positive: Staff. Negative: Camaras need to be added outside the shower.
Response from Management Response on 25 Mar:
G’day Jodi, thanks for staying with us at Discovery Parks - Townsville. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management! We'll pass your comments regarding the cameras on as well to review as need be. Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks team.
Idris, 24 Mar 2021Positive: Great location centrally located. Helpful and friendly staff made all the difference for our stay.
Response from Management Response on 24 Mar:
G’day Idris, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Townsville and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks team.
Phillip, 21 Mar 2021Positive: Close to shopping and hospital.
Response from Management Response on 22 Mar:
G’day Phillip, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Townsville. We’re over the moon to read you loved your time with us and especially enjoyed how close we are to the shopping as well as other areas. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.
kerrin peck, 20 Mar 2021Awsome place
Response from management response on 22 Mar:
G’day Kerrin, thanks for staying with us at Discovery Parks - Townsville. We appreciate you taking the time to leave us your kind words. We’re glad you had an awesome stay with us and look forward to welcoming you back. Kind Regards, the Discovery Parks team.
Debbie, 18 Mar 2021Positive: Didn’t have breakfast. Negative: Sign at the front of reception not easily visible.
Response from Management Response on 19 Mar:
G’day Debbie, thanks for taking 5 to leave us your awesome feedback! We’re pleased to read you had a great stay with us at Discovery Parks - Townsville, but are sorry to read you found the sign at the front of reception not easily visible. We'll pass your feedback on to our management team, and we hope to see you again soon. Kind Regards, the Discovery Parks team.
Idris, 18 Mar 2021Positive: Convenient location and friendly helpful staff. Negative: Would have liked to be able to change temp on the air conditioning.
Response from Management Response on 19 Mar:
G’day Idris, thanks for staying with us at Discovery Parks - Townsville and providing us your review. We’re sorry to read there were troubles with your air conditioner, and you weren't able to change the temperature! In future, please let us know at reception so we can do our best to rectify the issue while you’re in park. We’ll be sure to follow this up on our end so no other guests are affected. We are pleased to know that this didn’t spoil your time with us, and that our staff were both friendly as well as helpful during your stay. We look forward to having you over again. Kind Regards, the Discovery Parks team.
Todd, 17 Mar 2021Positive: Absolutely awesome experience, Great Value, Easy check in, fantastic friendly staff Very clean well kept grounds. Very nice big spacious motel...
Response from Management Response on 19 Mar:
G'day Todd, thanks for staying with us at Discovery Parks - Townsville and leaving us your fantastic 10 out of 10 rating! We do our best to provide an excellent time for our guests and are so happy you think we nailed it this time around. We hope to welcome you back again soon! Kind Regards, the Discovery Parks team.
Kerri-Ann, 15 Mar 2021Positive: Bed was comfortable, rooms are big, very clean and the pool is amazing! We Will be back.
Response from Management Response on 16 Mar:
G'day Kerri-Ann, thanks for staying with us at Discovery Parks - Townsville and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin and pool. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks team.
nola nielson nola, 12 Mar 2021Clean rooms friendly staff
Response from management response on 14 Mar:
G’day Nola, thanks for staying with us at Discovery Parks - Townsville . We’re so happy to read you loved your stay with us and are especially glad you found our staff to be friendly during your time in our park. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks team.
E&T1711, 4 Mar 2021Positive: Pool is nice, easy to check in and out of the place, room was clean and tidy. Negative: The room had an unpleasant smell to it, unsure whether it...
Response from Management Response on 5 Mar:
G’day there, thanks for staying with us at Discovery Parks - Townsville and providing us your review. We're so glad that you enjoyed your stay with us, especially the pool and cabin cleanliness. We’re sorry to read there were troubles with the smell in your room! We also apologise for the wait at reception during your stay, but please understand that there was no rudeness intended. We'll chat with the team to ensure this isn't missed in future. We are pleased to know that this didn’t spoil your time with us. We look forward to having you over again. Kind Regards, the Discovery Parks team.