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What's being said about Coolwaters Yeppoon
Christine, 5 Mar 2024Lovely cabin, nice and clean park, kids would love the water park, pool and jumping pillow, not far from the beach.
Response from Coolwaters on 12 Mar:
G'Day Christine, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon! We're so happy to read you loved your time with us and we had everything you needed to keep the kids busy. It can be tricky to find activities for kids during holidays, so we're pleased we could help. Thanks a lot for taking 5 to provide your great feedback. We hope to see you again soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Kirsty, 3 Mar 2024Positive: Nice and quiet, kids loved the pool and slide. Negative: We were excited about the pump track that’s advertised but wasn’t much there were big...
Response from Management Response on 6 Mar:
G'Day Kirsty, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon! We're so happy to read you loved your time with us and we had everything you needed to keep the kids busy. It can be tricky to find activities for kids during holidays, so we're pleased we could help. Sorry we missed the mark on the BMX track, stay tuned for a new exciting track coming in the future. Thanks a lot for taking 5 to provide your great feedback. We hope to see you again soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Bayzand, 3 Mar 2024Positive: Very clean and tidy and the staff were very helpful. Negative: Nothing.
Response from Management Response on 6 Mar:
G’Day Bayzand, thanks for taking 5 to provide your review. We’re pleased to know you had a great stay with us at Discovery Parks - Coolwaters, Yeppoon, and are especially glad everything was sparkling clean in your cabin. We always aim to provide a beautiful environment inside and out for our guests and we’re really happy to read we nailed it in your eyes! We look forward to having you stay again. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
kerry, 25 Feb 2024Positive: Everything!. Negative: That we had to leave.
Response from Management Response on 29 Feb:
G'Day Kerry, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon and leaving us your fantastic 10 out of 10 rating! We do our best to provide an excellent time for our guests and are so happy you think we nailed it this time around. We hope to welcome you back again soon! Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Kelly, 25 Feb 2024Positive: My kids really loved that you had bunk beds. They were very excited. Staff were very friendly and helpful. Loved our few days at cool waters. We...
Response from Management Response on 29 Feb:
G’Day Kelly, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park & the kids loved our bunk beds. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Julie, 20 Feb 2024Positive: Kids activities Camp kitchen Coffee and food trucks out front Friendly staff. Negative: Units need updating Blinds fell down Cracked tiles on floor.
Response from Management Response on 29 Feb:
Hi Julie, thanks for joining us at Discovery Parks - Coolwaters, Yeppoon. We’re delighted to read that you enjoyed your time with us, and especially our local food trucks. We appreciate you taking time from your day to let us know how much fun you had. We can’t wait to welcome you back! we will be sure to pass on the maintenance issues to our maintenance team to rectify. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Bayzand, 20 Feb 2024Positive: Great Value, staff are excellent helpful and nothing is to much ????. Negative: Nothing.
Response from Management Response on 29 Feb:
G’Day Bayzand, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
James Mitchell, 17 Feb 2024Will definitely be coming back with more family and friends, a great variety of things to do with kids such as 3 pools( 2 with slides), tennis court,...
Response from management response on 29 Feb:
G'Day James, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon! We're so happy to read you loved your time with us and we had everything you needed to keep the kids busy. It can be tricky to find activities for kids during holidays, so we're pleased we could help. Thanks a lot for taking 5 to provide your great feedback. We hope to see you again soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Rhonda, 15 Feb 2024Beautiful place to stay and very very clean and just lovely staff
Response from Coolwaters on 29 Feb:
G’Day Rhonda, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon. We’re so happy to read you loved your stay with us and are especially glad you found our staff to be helpful during your time in our park. We’ll be sure to pass your comments on to management! Thank you for taking the time to provide your feedback. We look forward to having you over again soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Alan Bennett, 13 Feb 2024Stayed in our van its a nice park but a little pricey and Min of 2 day stay which didn't really suit us
Response from management response on 6 Mar:
Hi Alan, thanks for joining us at Discovery Parks - Coolwaters, Yeppoon. Please know our accommodation pricing does vary per type and location. We operate on dynamic pricing, so it fluctuates depending on demand and what’s on in the region at the time. We’re sorry if you weren’t aware of this, but we hope it provides some clarity to you. We're glad you loved your time with us regardless and hope to welcome you back again soon. Thanks for providing your feedback. Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Nerissa, 11 Feb 2024Positive: The cabin was clean & comfortable & had everything we needed. The shower had great pressure, that’s a bonus for me.
Response from Management Response on 29 Feb:
G'Day Nerissa, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Jonna, 1 Feb 2024Positive: Always worthy, a comfortable relaxing atmosphere at an affordable price, with plenty for everyone to enjoy.. Clean facilities. Negative: Na.
Response from Management Response on 29 Feb:
G’Day Jonna, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Coolwaters, Yeppoon was 10/10. We can't wait to see you join us again soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Aharon Timmermans, 23 Jan 2024Great cabins and the park has something for everyone
Response from management response on 25 Jan:
G'Day Aharon, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon and taking the time to leave your kind words. We're thrilled to read you loved your time with us and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Suzie, 21 Jan 2024Negative: Hair in bathroom on the floor and in sink. A little mold in the bathroom, otherwise it was great. So thank you.
Response from Management Response on 22 Jan:
G’day Suzie, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Coolwaters, Yeppoon. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.
Cindee, 14 Jan 2024Positive: The kids had a ball very relaxing environment lots to do and very friendly place. Negative: We couldn’t stay longer -.
Response from Management Response on 15 Jan:
G'Day Cindee, thanks for staying with us at Discovery Parks - Coolwaters, Yeppoon! We're so happy to read you loved your time with us and we had everything you needed to keep the kids busy. It can be tricky to find activities for kids during holidays, so we're pleased we could help. Thanks a lot for taking 5 to provide your great feedback. We hope to see you again soon. Kind Regards, the Discovery Parks - Coolwaters, Yeppoon team.