Not Dog Friendly
What's being said about Byron Bay
Bonnie Ross, 10 Jun 2022If I could give less than one star I would. Honestly, my partner, family and I have been coming here for years and with previous management, it was fine but...
Response from management response on 21 Jun:
G’day Bonnie, thanks for staying with us at Discovery Parks - Byron Bay and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars, and that you loved our helpful staff as well as our awesome location! We're so glad your family loved the experience and we hope to see you all stay again. Kind Regards, the Discovery Parks team.
Lukasz, 22 Dec 2021Positive: clean and location. Negative: they have not let us know about Covid cases they have on the park before our arrival-we were travelling from Sydney...
Response from Management Response on 26 Dec:
G’day Lukasz, thanks for providing your review and staying with us at Discovery Parks - Byron Bay. We’re stoked to read you enjoyed your stay but are sorry you found the lack of information about Covid-19 in the Park concerning. In relation to the Covid situation- a schoolie leaver who was staying on a powered site in the Park on the 17th of December was reportedly tested positive for COVID-19 , they were taken to Lismore for quarantining by the health authorities. There were media reports about this case suggesting that the park was in lockdown. I can advise that the park was not directed to lockdown and no one from the Health Department has contacted the park. Byron Bay has had a lot of exposure sites and cases, caution is recommended around Byron Bay. We do hope that we all get some relief from the pandemic and travel becomes less of a concern for us all. Love to have you back in our Park. Warm regards Management Team Byron Bay
Claire, 27 Nov 2021Positive: The room had an extremely comfortable bed! The staff were nice and it was a near new building. Negative: The property was not the cleanest. Lots of...
Response from Management Response on 26 Dec:
G’day Claire, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Byron Bay. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly and make improvements should you join us again. We hope to welcome you back again soon. Kind Regards, the Discovery Parks team.
Booking.com User, 24 Oct 2021Positive: The cabin is spacious and the views are spectacular. The bed is very comfortable and I love the quiet, relaxed atmosphere. Negative: There was...
Response from Management Response on 9 Nov:
G’day Booking.com User, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Byron Bay was 10/10. We can't wait to see you in our park again soon. Kind Regards, the Discovery Parks team.
Brenda, 31 Aug 2021Positive: Stafff were great Cabin was great. Negative: Nothing.
Response from Management Response on 4 Sep:
G’day Brenda, thanks for staying with us at Discovery Parks - Byron Bay and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.
Shane ockenfels, 28 Aug 2021Positives: Good cabins with modern styling and fixtures, very family friendly park with plenty of things for kids to keep busy and coded gates for added...
Response from management response on 4 Sep:
G’day Shane, thanks for taking the time to leave us your kind words, yes the Park is family friendly so hence the speed bumps to keep our children safe. We’re so happy to read you loved your stay with us at Discovery Parks - Byron Bay. We can’t wait to see you next time! Kind Regards, the Discovery Parks team.
Keith Johnson, 28 Aug 2021Great facilities for kids
Response from management response on 4 Sep:
G’day Keith, thanks for taking the time to leave us a positive review. We’re so happy to read your children enjoyed the park facilities and loved your stay with us at Discovery Parks - Byron Bay. We can’t wait to see you next time! Kind Regards, the Discovery Parks team.
Puneet Rao, 24 Aug 2021Very well maintained campground with clean and sufficient amenities. The camp kitchen was excellent. The campground is a little far from town centre to walk.
Response from management response on 4 Sep:
G’day Puneet, thanks for taking 5 to leave us your feedback! We’re pleased to read you had a great stay with us at Discovery Parks - Byron Bay, we are very proud of our Park. We hope to see you again soon. Kind Regards, the Discovery Parks team.
Cristina, 9 Aug 2021Positive: We really had a great stay. The staffs were absolutely beautiful and hospitable. We booked for 2 bedrooms cabin, 1st room 1 queen bed and 2nd room...
Response from Management Response on 11 Aug:
G’day Cristina, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Byron Bay and that we were able to upgrade your cabin to ensure you and your family could all fit. We do our best to provide friendly and helpful service and we're so happy we nailed this in your eyes. It's great having everything you need in one spot when holidaying and we're stoked our cabins provided this to you, along with some fun activities for the kids! We can’t wait to welcome you back with a smile again soon. Kind Regards, the Discovery Parks team.
Lisa, 8 Aug 2021Positive: The cabin was clean and all staff were beyond helpful. Negative: Nothing.
Response from Management Response on 9 Aug:
G’day Lisa, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Byron Bay and that our friendly staff and sparkling clean cabin made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks team.
expedia user, 3 Aug 2021Good Amenities
Response from Park Manager on 11 Aug:
G’day there, thanks for staying with us at Discovery Parks - Byron Bay and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars and you loved our amenities! We hope to see you stay again. Kind Regards, the Discovery Parks team.
ANDREW, 2 Aug 2021Positive: Excellent presentation - furnishings were new (much newer than equally expensive hotels). The studio cabin was very Clean and it had excellent...
Response from Management Response on 10 Aug:
G’day Andrew, thanks for staying with us at Discovery Parks - Byron Bay, and taking the time to provide your comments. We’re glad you loved your stay, and are so happy to read of the many things you enjoyed while staying with us, including the awesome location. However, we're sorry to hear there were some troubles with your cabin. We’ll be sure to pass on your improvement suggestions to our maintenance team to follow up. Kind Regards, the Discovery Parks team.
Scott Sherwin, 1 Aug 2021I have been coming to this park regularly for 10 years now as a travelling tradesman. I keep coming back and always enjoy my stay. The staff are very...
Response from management response on 9 Aug:
G’day Scott, thanks for staying with us at Discovery Parks - Byron Bay and taking 5 to provide your kind words. We’re ecstatic this stay with us was 5-Stars, and we're so happy to hear you've been able to enjoy our park for 10 years! We're so glad our staff have been able to provide a service that's made you come back time and time again. We hope to see you stay again. Kind Regards, the Discovery Parks team.
melissa, 31 Jul 2021Positive: Location is amazing, close to everything yet wonderful and peaceful Amazing things for the kids to do with the water park and jumping pillow.
Response from Management Response on 9 Aug:
G'day Melissa, thanks for staying with us at Discovery Parks - Byron Bay! We're so happy to read you loved your 10/10 time with us and we had everything you needed to keep the kids busy with our water park as well as the jumping pillow. It can be tricky to find activities for kids during holidays, so we're pleased we could help. Thanks a lot for taking 5 to provide your great feedback. We hope to see you again soon. Kind Regards, the Discovery Parks team.
Ashley, 29 Jul 2021Positive: Staff were absolutely beautiful and went above and beyond for us! Amazing cabins, has everything you need and more! So much to do for kids!!.
Response from Management Response on 29 Jul:
G'day Ashley, thanks for staying with us at Discovery Parks - Byron Bay and taking the time to leave your kind words. We're thrilled to read you loved your time with us, found our staff to be helpful and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying and even better when you can keep the kids busy! We hope to welcome you back to our park again soon. Kind Regards, the Discovery Parks team.