Byron Bay Holiday & Caravan Park - Reviews

Response from Management Response on 26 Dec:

G’day Lukasz, thanks for providing your review and staying with us at Discovery Parks - Byron Bay. We’re stoked to read you enjoyed your stay but are sorry you found the lack of information about Covid-19 in the Park concerning. In relation to the Covid situation- a schoolie leaver who was staying on a powered site in the Park on the 17th of December was reportedly tested positive for COVID-19 , they were taken to Lismore for quarantining by the health authorities. There were media reports about this case suggesting that the park was in lockdown. I can advise that the park was not directed to lockdown and no one from the Health Department has contacted the park. Byron Bay has had a lot of exposure sites and cases, caution is recommended around Byron Bay. We do hope that we all get some relief from the pandemic and travel becomes less of a concern for us all. Love to have you back in our Park. Warm regards Management Team Byron Bay

Response from Management Response on 26 Dec:

G’day Claire, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Byron Bay. We’re happy to know you enjoyed your stay, but are sorry to read the cabin wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly and make improvements should you join us again. We hope to welcome you back again soon. Kind Regards, the Discovery Parks team.

Response from Management Response on 9 Nov:

G’day Booking.com User, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Byron Bay was 10/10. We can't wait to see you in our park again soon. Kind Regards, the Discovery Parks team.

Response from Management Response on 4 Sep:

G’day Brenda, thanks for staying with us at Discovery Parks - Byron Bay and taking 5 to leave your feedback. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.

Response from management response on 4 Sep:

G’day Shane, thanks for taking the time to leave us your kind words, yes the Park is family friendly so hence the speed bumps to keep our children safe. We’re so happy to read you loved your stay with us at Discovery Parks - Byron Bay. We can’t wait to see you next time! Kind Regards, the Discovery Parks team.

Response from management response on 4 Sep:

G’day Keith, thanks for taking the time to leave us a positive review. We’re so happy to read your children enjoyed the park facilities and loved your stay with us at Discovery Parks - Byron Bay. We can’t wait to see you next time! Kind Regards, the Discovery Parks team.

Response from management response on 4 Sep:

G’day Puneet, thanks for taking 5 to leave us your feedback! We’re pleased to read you had a great stay with us at Discovery Parks - Byron Bay, we are very proud of our Park. We hope to see you again soon. Kind Regards, the Discovery Parks team.

Response from Management Response on 11 Aug:

G’day Cristina, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Byron Bay and that we were able to upgrade your cabin to ensure you and your family could all fit. We do our best to provide friendly and helpful service and we're so happy we nailed this in your eyes. It's great having everything you need in one spot when holidaying and we're stoked our cabins provided this to you, along with some fun activities for the kids! We can’t wait to welcome you back with a smile again soon. Kind Regards, the Discovery Parks team.

Response from Management Response on 9 Aug:

G’day Lisa, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Byron Bay and that our friendly staff and sparkling clean cabin made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks team.

Response from Park Manager on 11 Aug:

G’day there, thanks for staying with us at Discovery Parks - Byron Bay and taking 5 to provide your kind words. We’re ecstatic your stay with us was 5-Stars and you loved our amenities! We hope to see you stay again. Kind Regards, the Discovery Parks team.

Response from Management Response on 10 Aug:

G’day Andrew, thanks for staying with us at Discovery Parks - Byron Bay, and taking the time to provide your comments. We’re glad you loved your stay, and are so happy to read of the many things you enjoyed while staying with us, including the awesome location. However, we're sorry to hear there were some troubles with your cabin. We’ll be sure to pass on your improvement suggestions to our maintenance team to follow up. Kind Regards, the Discovery Parks team.

Response from management response on 9 Aug:

G’day Scott, thanks for staying with us at Discovery Parks - Byron Bay and taking 5 to provide your kind words. We’re ecstatic this stay with us was 5-Stars, and we're so happy to hear you've been able to enjoy our park for 10 years! We're so glad our staff have been able to provide a service that's made you come back time and time again. We hope to see you stay again. Kind Regards, the Discovery Parks team.

Response from Management Response on 9 Aug:

G'day Melissa, thanks for staying with us at Discovery Parks - Byron Bay! We're so happy to read you loved your 10/10 time with us and we had everything you needed to keep the kids busy with our water park as well as the jumping pillow. It can be tricky to find activities for kids during holidays, so we're pleased we could help. Thanks a lot for taking 5 to provide your great feedback. We hope to see you again soon. Kind Regards, the Discovery Parks team.

Response from Management Response on 29 Jul:

G'day Ashley, thanks for staying with us at Discovery Parks - Byron Bay and taking the time to leave your kind words. We're thrilled to read you loved your time with us, found our staff to be helpful and especially enjoyed our awesome cabin. It's great to have everything you need in one spot when holidaying and even better when you can keep the kids busy! We hope to welcome you back to our park again soon. Kind Regards, the Discovery Parks team.

Response from Management Response on 22 Jul:

G’day Dhian, thanks for staying with us at Discovery Parks - Byron Bay. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us in our great safari tents and that the kids loved it! Housekeeping is not something that we offer for stays and we're sorry that you were disappointed by this. We look forward to welcoming you back again soon. Kind Regards, the Discovery Parks team.