Not Dog Friendly
What's being said about Byron Bay
Anne, 12 Apr 2021Positive: Great waterslides for 10 year old but limited options for 2 year old. Negative: A bit small for a family & lots of mozzies because it was near the...
Response from Management Response on 12 Apr:
G’day Anne , thanks for staying with us at Discovery Parks - Byron Bay. We’re so glad to read you had an awesome time with us and your 10 year old especially loved the waterslides! It’s great to cool off and we love providing a fun and friendly atmosphere for all to enjoy. We're sorry that we didn't have any more sorted for a 2 year old, but hope they still managed to have a blast with us. We're also sorry that you had to deal with some of our more adventurous wildlife, but are glad it didn't negatively impact your stay with us too badly. We’ll be sure to let our management team know of your feedback. Thanks for taking 5 to leave your review. Kind Regards, the Discovery Parks team.
expedia user, 10 Apr 2021The park itself and the cabins are quite nice but the condition of our cabin ,complete with spiders, cobwebs, dust and dirty marks on the walls is...
Response from Sam on 12 Apr:
G’day there, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Byron Bay. We’re happy to know you enjoyed your stay and the park itself, but are sorry to read the cabin's condition wasn’t up to scratch. Please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks team.
expedia user, 10 Apr 2021Sadly this property was insanely expensive but did not live up to the price the cabin was damp and mouldy and full of bugs the air con was full of dust and...
Response from Sam on 12 Apr:
Hi there, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Byron Bay. We’re disappointed to know you found the property too expensive during your stay, and are sorry to read the cabin was not in proper condition. We will follow this up with our housekeeping team directly, and we hope to welcome you back again soon. Kind Regards, the Discovery Parks team.
Melissa, 7 Apr 2021Fabulous property. We had a lovely family holiday with all the comforts of home in our cabin.
Response from Sam on 9 Apr:
G'day Melissa, thanks for staying with us at Discovery Parks - Byron Bay and taking the time to leave your kind words. We're thrilled to read you loved your family holiday with us and especially enjoyed our awesome cabin. It's great to have all the comforts of home in one spot when holidaying. We hope to welcome you back to our park soon. Kind Regards, the Discovery Parks team.
Booking.com User, 5 Apr 2021Positive: Location and rooms were excellent. Negative: We arrived to a broken wine glass in the cupboard.
Response from Management Response on 9 Apr:
G’day there, thanks for taking the time to provide us with your review! We're over the moon to read that your stay with us at Discovery Parks - Byron Bay was 10/10, and you found the location as well as the rooms excellent. We're sorry that there was a broken item in your cupboard, but are glad that it didn't impact your enjoyment during your stay with us. We can't wait to see you in our park again soon. Kind Regards, the Discovery Parks team.
Adrian, 5 Apr 2021Positive: Good splash park and kids facilities. Negative: There was no wifi.
Response from Management Response on 9 Apr:
G’day Adrian, thanks for staying with us at Discovery Parks - Byron Bay. We’re pleased to read you liked your time with us in park with all the great kids facilities we have, but are sorry there were troubles with the WiFi at the time. Unfortunately it can be a little temperamental at times, but please know we’ll pass your comments on to management. We hope to have you over again soon. Kind Regards, the Discovery Parks team.
Alice, 3 Apr 2021Positive: Great facilities for kids. Negative: Noisy neighbours, not many in room supplies.
Response from Management Response on 6 Apr:
G'day Alice, thanks for staying with us at Discovery Parks - Byron Bay! We're so happy to read you loved your time with us and we had everything you needed to keep the kids busy. It can be tricky to find activities for kids during holidays, so we're pleased we could help. Thanks a lot for taking 5 to provide your great feedback. We hope to see you again soon. Kind Regards, the Discovery Parks team.
Booking.com User, 31 Mar 2021Positive: Water park and park facilities. Negative: Mould on windows, but given the rain and humidity at the time of visit, expect this was exceptional set...
Response from Management Response on 1 Apr:
G’day, thanks for staying with us at Discovery Parks - Byron Bay. We’re so glad to read you had an awesome time with us and especially loved the waterpark for you and the kids! It’s great to cool off and we love providing a fun and friendly atmosphere for all to enjoy. We’re sorry to hear the windows weren't quite up to scratch, and will follow this up with our housekeeping and maintenance teams. Thanks for taking 5 to leave your review. Kind Regards, the Discovery Parks team.
kareena, 30 Mar 2021Positive: Beds where very comfortable and the kids loved your water park.
Response from Management Response on 31 Mar:
G’day Kareena, thanks for taking time from your day to provide your feedback! We’re really happy to read you loved your stay with us and especially found the bed to be extra comfortable. There’s nothing better than getting a good night’s sleep after a day of fun in our park! Thanks for joining us at Discovery Parks - Byron Bay, we can’t wait to see you again. Kind Regards, the Discovery Parks team.
Melinda, 30 Mar 2021Positive: good cabin in a good park. We enjoyed our time there. Kids loved the waterpark and pool. Negative: Wifi was very patchy (not sure if weather -...
Response from Management Response on 31 Mar:
G’day Melinda, thanks for taking the time to leave your wonderful words and staying with us at Discovery Parks - Byron Bay! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right, however, we're sorry to hear that you had some issues with connecting to the WiFi - it can be a little temperamental during inclement weather unfortunately! We hope to have you over again, sooner rather than later! Kind Regards, the Discovery Parks team.
Maryanne, 29 Mar 2021Positive: Facilities such as the pool and water park were fantastic, also the jumping pillow. The BBQs were convenient and the staff were very responsive in...
Response from Management Response on 30 Mar:
G’day Maryanne, thanks for taking 5 to leave your kind words and staying with us at Discovery Parks - Byron Bay. We’re happy to know you enjoyed your stay as well as the many different activities that make for an awesome atmosphere at the park, but are sorry to read the cabin wasn’t up to scratch. We're disappointed that there was mould and please know we’ll follow this up with our housekeeping team directly. We hope to welcome you back again soon. Kind Regards, the Discovery Parks team.
Nicole, 28 Mar 2021Positive: Loved that as a group we could come back after a day out and the kids could enjoy the water slides, pool, tennis ect. The Pizza Hut was great on...
Response from Management Response on 30 Mar:
G’day Nicole, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Byron Bay. We’re over the moon to read you loved your time with us and especially enjoyed how close we are are to great food as well as activities. We're glad that our staff was also able to resolve your issues with the first cabin, and we're also happy to know your kids were able to enjoy all the great facilities at the park. We hope to welcome you back again soon to enjoy it all over again! Kind Regards, the Discovery Parks team.
Adam, 26 Mar 2021Positive: We were upgraded on arrival to a super clean and comfortable 2brm cabin. The staff were more than helpful when we wanted to extend our stay. Great...
Response from Management Response on 29 Mar:
G’day Adam, thanks for taking the time to provide your kind words! We’re delighted to read you had a great stay with us at Discovery Parks - Byron Bay and that our friendly staff made for an even better time. We can’t wait to welcome you back with a smile again! Kind Regards, the Discovery Parks team.
Anthony May, 25 Mar 2021Eshaaaaaaay baaaaaa
Response from management response on 25 Mar:
G’day Anthony May, thanks for staying with us at Discovery Parks - Byron Bay and taking 5 to leave your comments. We're so glad you loved your stay with us! We can't wait to welcome you back again soon. Kind Regards, the Discovery Parks team.
Patricia, 23 Mar 2021Positive: Location great - but parking spot was always taken.
Response from Management Response on 24 Mar:
G’day Patricia, thanks for taking 5 to leave your feedback and staying with us at Discovery Parks - Byron Bay. We’re over the moon to read you loved your time with us and especially enjoyed our awesome location. We're sorry to hear that you had some troubles with your parking spot - for future stays, please let us know while you're in park if you have any issues, so we can do our best to fix this while you're staying with us. We hope to welcome you back again soon! Kind Regards, the Discovery Parks team.